BUMAtraining.com
San Jose State Professional Development
Business Management Certificate Program

Practical Coaching Skills (BUMA 416, CEUs: 1.4)

Anyone who interacts with people can benefit from learning coaching skills. The focus of this course is on coaching skills that will enhance your ability to facilitate the learning and performance of others. Learn to draw on your wisdom as a catalyst to develop the abilities of peers. The course delivers practical tools, coaching dialogues, skill-building exercises, and activities to expand awareness of personal styles. You will learn how to design a coaching session, give effective feedback, listen for underlying motives, form powerful questions, and overcome resistance. Students who have a willingness for self-learning, and transformation will learn new perspectives and a new way of perceiving others. The fundamentals of coaching are presented in a very practical and concrete approach with time to implement the new skills and receive valuable feedback.

Topics include:

• Identifying when coaching is appropriate
  
• Asking versus telling
  
• Giving and eliciting feedback
  
• Recognizing individual styles
  
• Designing a coaching session
  
• Overcoming resistance
  
• Motivation and values
  
• Team and individual coaching skills

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