BUMAtraining.com
San Jose State Professional Development
Business Management Certificate Program

The Skill of Leading People (BUMA 401, CEUs: 1.8)

Managing people is not something that comes easily to most supervisors. Once the skill is acquired, however, managing people can become a valuable asset in making your own work life easier. Study the successful principles of supervision in practical day-to-day terms and immediately implement what you have learned in your workplace:

Topics include:

• Supervisory leadership role
  
• Developing strong relationships
  
• How to be an effective and dynamic leader
  
• Strategies for effective planning and problem solving
  
• Establishing your authority
  
• Why workers behave the way they do

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